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Telekom Malaysia

As the current Head for the KL Credit Management Unit (CMU) and the former Project Manager of WebOne project, I can say with full confidence that TM's Credit Management Division (CMD) is actively using your deployed systems for the purposes of Credit Collection and Revenue Recovery Management, where hundreds of millions of ringgits are collected each month using your provided systems. As you know, the TCMS environment has about 300 Collectors nationwide at about 22 separate locations whereas the Web one system has an additional 100 users, some of whom manage the large corporate customer relationships, nationwide. We have been actively using both TCMS and WebOne since 2001 and continue to use it on a daily basis to-date


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